Deutsche Telekom IT Solutions HU
Telecommunications • SaaS • Cybersecurity
Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.
Customer Service Manager, German Speaking
November 14
🗣️🇩🇪 German Required
Deutsche Telekom IT Solutions HU
Telecommunications • SaaS • Cybersecurity
Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.
📋 Description
• Accountable and primary responsible for managing contract fulfillment • Responsible for development of offers for contract expansions and renewals • Coordinate service delivery activities between the organizational units and supervise their work • Ensure compliance with deadlines and expected service levels
🎯 Requirements
• At least 2-3 years of professional experience in the IT-industry • Applied knowledge of ITIL and Agile concepts • Outstanding communication skills, with fluency in German (C1 or B2 level) and English (B2 level or higher) • Ability to prioritize and handle multiple projects • Relevant experience with utilizing ticketing tools
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development
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