Deutsche Telekom IT Solutions HU
Telecommunications • SaaS • Cybersecurity
Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.
Experienced Customer Delivery Manager – German speaking
Job not on LinkedIn
November 14
🗣️🇩🇪 German Required
Deutsche Telekom IT Solutions HU
Telecommunications • SaaS • Cybersecurity
Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.
📋 Description
• Manage service delivery using ITIL frameworks (incident, problem, change management) • Build and maintain strong client relationships • Lead cross-functional teams and coordinate multiple projects • Drive continuous improvement and cost management • Ensure end-to-end delivery and service quality for customers • Collaborate with portfolio owners for optimized service delivery • Implement efficiency improvement measures and handle escalations • Monitor quality at the delivery unit level • Communicate regularly with delivery teams, suppliers, and customers.
🎯 Requirements
• At least 5 years of professional experience in the IT industry • Extensive expertise in Service, Delivery, Partner management, or as a technical Product Owner • Fluent German (written/spoken) - direct customer communication • Fluent English - internal team collaboration • Service management experience with ITIL knowledge • Mainframe knowledge is an advantage • Experience in transitioning and transforming new initiatives is an advantage • Experience in in-depth contract management is an advantage.
🏖️ Benefits
• Remote working possibility is only available within Hungary due to European taxation regulation.
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