Deutsche Telekom IT Solutions HU
Telecommunications • SaaS • Cybersecurity
Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.
Operations Manager, IT, German speaking
Job not on LinkedIn
October 8
🗣️🇩🇪 German Required
Deutsche Telekom IT Solutions HU
Telecommunications • SaaS • Cybersecurity
Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.
📋 Description
• Contributing to the functional management of multiple production units and serving as an interface to Service Delivery Management (SDM) for the contracted scope of services • Providing technical and operational support for concepts, including cost estimation, in coordination with SDM • Supporting SDM with commissioning and cost optimization • Optimizing service components and achieving target cost levels • Participating in and aligning operational planning and forecasting with SDM • Operational involvement in incident, problem, change, and escalation management within the contracted scope of services for the customer • Recommending portfolio consolidation and standardization, and defining KPIs • Participating in smaller customer projects from initiation and planning through implementation, controlling, and completion • Providing technical support to Service Delivery Management for existing customers • Further developing, optimizing, and applying methods and procedures within OS service management
🎯 Requirements
• Very good German language skills and good English language skills • Master's or diploma degree with relevant professional experience or equivalent knowledge and skills • Technical knowledge in the area of Microsoft services, Azure, and M365 • Good understanding of the OS service portfolio • Strong commitment to building and maintaining positive customer relationships • Excellent customer-focused and entrepreneurial mindset, including interactions at management level • Strong analytical and conceptual thinking skills • High level of flexibility, resilience, and commitment • Basic knowledge of business administration (e.g. development of business cases, cost calculations for offerings/products) • Strong communication skills.
🏖️ Benefits
• Flexible working arrangements • Professional development opportunities
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