Devoteam
Artificial Intelligence • Cloud Managed Services • Cybersecurity
Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.
Ingeniero de Plataforma, Genesys Cloud
Job not on LinkedIn
August 27
🗣️🇪🇸 Spanish Required
Devoteam
Artificial Intelligence • Cloud Managed Services • Cybersecurity
Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.
📋 Description
• Devoteam: consultora europea líder en estrategia digital, plataformas tecnológicas y ciberseguridad • Incorporación como Ingeniero de Plataforma Genesys Cloud / Especialista de Implementación • Configuración de usuarios, colas, flujos de llamadas, canales y grupos • Parametrización de enrutamientos, tiempos de espera y SLAs • Gestión de canales digitales y configuraciones de contactabilidad • Modalidad teletrabajo (trabajo remoto)
🎯 Requirements
• Experiencia con Genesys Cloud o implementación de Genesys • Conocimientos en configuración de usuarios, colas, flujos de llamadas, canales y grupos • Conocimiento en parametrización de enrutamientos, tiempos de espera y SLAs • Gestión de canales digitales y configuraciones de contactabilidad
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