Senior ServiceNow Consultant

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June 12

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Devoteam

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Artificial Intelligence • Cloud Managed Services • Cybersecurity

Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.

5001 - 10000 employees

🤖 Artificial Intelligence

🔒 Cybersecurity

📋 Description

• Are you an experienced ServiceNow expert ready to tackle complex challenges and lead our customers' digital transformation? • At Devoteam we are looking for a (Senior) ServiceNow Technical Consultant to join our team. • In this role you will be responsible for designing, implementing and maintaining innovative ServiceNow solutions that meet the specific needs of our customers. • You translate complex customer requirements into functional and technical ServiceNow solutions. • You implement and configure various ServiceNow modules, including ITSM, ITOM, HR Service Delivery, CSDM and Custom App Development. • You develop and maintain integrations with other business-critical systems. • You solve technical problems and optimize the performance of ServiceNow. • You work closely with customers, business consultants and developers to deliver the best possible solutions. • We find cooperation very important. • As a senior you share your expertise and guide medior and junior consultants. • You organize design workshops with both internal and external stakeholders to further improve the user experience and adoption of the ServiceNow platform. • You will support our ServiceNow developers as well as our project and commercial teams with designing ServiceNow solutions and making cost and effort estimates. • You make recommendations for effective and cost-efficient workflows.

🎯 Requirements

• At least 5 years of relevant work experience as a ServiceNow consultant. • CSA (Certified System Administrator) certification is a must. • ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, ITAM, CMDB). • Strong knowledge of scripting in ServiceNow (Javascript, Angular JS, JQuery, JSON). • ITIL certification is a plus. • Knowledge of SECOPS is a plus. • Fluent in English. • You are a strong communicator and team player. • You are analytical, problem-solving and customer-oriented.