SRE / RCA Lead & Manager

🔥 5 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Devoteam

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.

📋 Description

• Lead the nearshore Dev/DevOps Run & Build team • Foster ownership, continuous improvement, and SRE best practices • Establish and monitor reliability standards, including SLIs, SLOs, and Error Budgets • Lead incident management and perform Root Cause Analysis (RCA) • Implement preventive measures for critical production defects • Oversee cloud observability and monitoring frameworks • Drive cloud optimization, cost-efficiency, and architecture improvements for AWS serverless workloads • Collaborate with French build teams and customer stakeholders on operational support, backlog priorities, and knowledge transfers • Mentor team members, conduct performance reviews, and guide engineers through operational and technical challenges • Ensure compliance with cloud security, Infrastructure as Code standards, and enterprise reliability guidelines

🎯 Requirements

• 8+ years of experience in IT • Proven experience in SRE, DevOps leadership, or technical team management • Strong hands-on background in AWS Cloud services, particularly serverless architectures: AWS Lambda, API Gateway, S3, and Aurora PostgreSQL • Expertise in observability and logging tools such as CloudWatch, Splunk, or Dynatrace • Understanding of Infrastructure as Code using Terraform, Python, or Go • Experience establishing SRE practices, including SLIs, SLOs, Error Budgets, incident management, and RCA • Excellent leadership, communication, and stakeholder management skills in an international context • Fluency in written and spoken English required

🏖️ Benefits

• Permanent contract • Remote work option • Equal opportunity employment • Inclusive workplace for people with disabilities

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