Third-party Risk Manager, Financial Services

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November 22

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Devoteam

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Artificial Intelligence • Cloud Managed Services • Cybersecurity

Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.

5001 - 10000 employees

🤖 Artificial Intelligence

🔒 Cybersecurity

📋 Description

• Act as the central coordination point, primarily responsible for proactively contacting stakeholders with pending actions or who have not yet participated as required • Contact relevant stakeholders to request updates, information, and justifications for any delays in progressing third-party cases • Maintain active engagement with all involved parties, ensuring that the third-party process remains on track • Monitor and follow up on pending actions, escalating issues or delays to the Third Party Operations Specialists & Manager when necessary • Ensure stakeholders remain informed and responsive • Escalate any cases of non-responsiveness to the Third Party Operations Manager • Redirect questions to the Third Party Operations Specialists when clarification on specific or technical topics is required • Accurately document all communications and updates, maintaining clear records for compliance and audit purposes • Understand and implement DORA requirements and internal deadlines

🎯 Requirements

• Resilient and proactive, with a strong sense of responsibility and ownership • Excellent communication and interpersonal skills, capable of engaging and motivating stakeholders • Experience in account management, customer service, or similar roles is an advantage • Comfortable working in a dynamic environment and managing multiple priorities • Detail-oriented, organized, and reliable • Values opportunities to improve process efficiency and stakeholder engagement • Willing to escalate and follow up persistently to ensure progress

🏖️ Benefits

• Professional development and monitoring talent • Commitment to our employees' development • Collaboration in a company that is constantly growing and evolving • Strong organisational culture: collaboration, sharing, flexibility, integrity and low ego