
51 - 200 employees
Founded 2005
đ€ Artificial Intelligence
đ€ B2B
âïž SaaS
Artificial Intelligence âą B2B âą SaaS
Diabolocom is an AI-powered omnichannel platform designed to transform customer interactions by enhancing automation and agent support in contact centers. Their offerings include advanced features such as AI agents, call summarization, sentiment analysis, and dynamic call distribution. Trusted by global industry leaders, Diabolocom's cloud contact center solutions empower businesses to deliver exceptional customer experiences while optimizing agent productivity through seamless integrations with popular CRM systems.
đ April 28
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51 - 200 employees
Founded 2005
đ€ Artificial Intelligence
đ€ B2B
âïž SaaS
Artificial Intelligence âą B2B âą SaaS
Diabolocom is an AI-powered omnichannel platform designed to transform customer interactions by enhancing automation and agent support in contact centers. Their offerings include advanced features such as AI agents, call summarization, sentiment analysis, and dynamic call distribution. Trusted by global industry leaders, Diabolocom's cloud contact center solutions empower businesses to deliver exceptional customer experiences while optimizing agent productivity through seamless integrations with popular CRM systems.
âą Enhance messaging features (templates, quick replies, voice messages) âą Build a unified ticketing system for multi-channel communication âą Collaborate with other squads on cross-functional features
âą 5+ years of experience in software development within product-focused companies (B2B or B2C) âą 2+ years of hands-on experience with Golang âą Strong experience with relational databases (preferably PostgreSQL) âą Experience with message brokers (preferably RabbitMQ) âą Experience with caching systems (preferably Redis) âą Experience with libraries such as gin-gonic, go-jet, amqp091, gRPC âą Experience with microservices architecture and API design âą Ability to make architectural decisions and evaluate trade-offs (performance, scalability, reliability) âą Strong autonomy and leadership potential, with willingness to grow into a lead role âą Comfortable working with and improving existing (including legacy) codebases âą Strong engineering culture, attention to detail, and product mindset âą Fluent in English
âą A collaborative and multicultural environment focused on innovation and knowledge sharing âą The opportunity to work on a real product with global impact âą Work on large-scale, real-time, mission-critical systems âą Clear career growth opportunities and increasing ownership âą High-quality IT equipment of your choice âą Flexible working hours and remote work options
Apply Nowđ April 17
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