Senior Business Travel Consultant

Job not on LinkedIn

🔥 3 minutes ago

🇸🇪 Sweden – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DIB Travel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📦 Logistics

💼 Consulting

🏨 Hospitality

💰 Seed Round on 2019-12

Logistics • Consulting • Hospitality

DIB Travel is a leading Swedish tech-driven platform for business travel management, designed to simplify the travel booking process for corporate clients. Their integrated solution allows users to book trains, taxis, hotels, flights, and rental cars from a single interface while tracking expenses and CO2 emissions. With a focus on sustainability, DIB Travel offers tools for tracking carbon footprints and provides real-time analytics to enhance travel expense management and risk mitigation, ensuring safe and efficient business travel for companies.

📋 Description

• Support corporate travelers with bookings and travel-related services • Handle complex itineraries, ticketing, reissues, refunds, and alternative travel solutions • Take full ownership of cases from start to finish • Provide proactive advice and identify the best solutions for travelers • Maintain high standards of service and quality throughout the travel journey • Recommend alternative travel options based on travel time, cost, environmental impact, or customer-specific requirements • Work with corporate negotiated fares, customer travel policies, and agreements • Provide customer service via phone and email

🎯 Requirements

• Fluent Swedish • Very good spoken and written English • Minimum 3 years of documented experience working with Amadeus; preferably 5 years or more • Very strong and up-to-date knowledge of Amadeus • Ability to independently handle multi-stop bookings, complex routings, manual rebookings, reissues, and Refund Applications (RA) • Good knowledge of IATA rules and ticketing processes • Good knowledge of fares, fare rules, ticketing regulations, and restrictions related to changes and refunds • Previous experience within the business travel industry and working with corporate travelers • Experience booking and applying corporate negotiated fares and conditions • Experience working according to customer-specific travel policies and agreements • Good knowledge of European rail bookings and relevant booking systems • Ability to independently manage complex cases and identify suitable solutions without extensive internal support • Experience providing customer service via phone and email • Strong geographical knowledge • Experience with public sector customers or large corporate accounts is meriting • Experience with hotel, rail, and car rental bookings and managing the complete business travel journey is meriting

🏖️ Benefits

• Fully remote working model • Training, learning, and development opportunities • Supportive, ambitious, and international team • Opportunity to work at a fast-growing, modern travel company where your voice matters