Associate Field Service Technician

🔥 10 hours ago

🇪🇨 Ecuador – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

infoinfo

🗣️🇪🇸 Spanish Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory • Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality • Gains familiarity with Field Service Technician practices and procedures • Uses diagnostic tools to troubleshoot hardware and software failures • Performs component-level hardware repairs • Cleans and adjusts mechanical components • Configures and installs applicable software • Performs preventive maintenance and routine checks according to documented procedures • Refills consumables as directed • Installs, moves, adds, changes and removes hardware and software products • Instructs and trains customers on usage and operation of installed hardware and software • Participates in implementation of measures to achieve agreed KPIs • Assists with special projects as assigned

🎯 Requirements

• Education or equivalent work experience required • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements

🏖️ Benefits

• Igualdad de oportunidades y compromiso con la diversidad • Participación en capacitaciones regulares de hardware y software (en el trabajo, aula y basadas en la web)

Apply Now