
10,000+ employees
Founded 1859
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.
🔥 10 hours ago
🇪🇨 Ecuador – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 Field Service Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🗣️🇪🇸 Spanish Required
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10,000+ employees
Founded 1859
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.
• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory • Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality • Gains familiarity with Field Service Technician practices and procedures • Uses diagnostic tools to troubleshoot hardware and software failures • Performs component-level hardware repairs • Cleans and adjusts mechanical components • Configures and installs applicable software • Performs preventive maintenance and routine checks according to documented procedures • Refills consumables as directed • Installs, moves, adds, changes and removes hardware and software products • Instructs and trains customers on usage and operation of installed hardware and software • Participates in implementation of measures to achieve agreed KPIs • Assists with special projects as assigned
• Education or equivalent work experience required • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements
• Igualdad de oportunidades y compromiso con la diversidad • Participación en capacitaciones regulares de hardware y software (en el trabajo, aula y basadas en la web)
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