Associate Field Service Technician

đŸ”„ 0 minutes ago

đŸ‡Č🇩 Morocco – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

🔧 Field Service Engineer

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 10%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

‱ Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. ‱ Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory. ‱ Inspect products for correct operation and resolve issues or escalate according to established procedures. ‱ Schedule services and complete required paperwork. ‱ Work with customers to ensure satisfaction and understanding of product functionality. ‱ Use diagnostic tools to troubleshoot hardware and software failures. ‱ Perform component-level hardware repairs; clean and adjust mechanical components. ‱ Configure and install applicable software. ‱ Refill consumables as directed. ‱ Install, move, add, change, and remove hardware and software products. ‱ Instruct and train customers on installed hardware and software usage. ‱ Participate in training, KPI initiatives, and special projects.

🎯 Requirements

‱ Education or equivalent work experience required. ‱ Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. ‱ Good written and verbal communication skills. ‱ Driver's license and driving record that satisfies DN's fleet requirements.

đŸ–ïž Benefits

‱ Equal opportunity employer ‱ Diversity-valuing workplace ‱ On-the-job, classroom, and web-based hardware and software training

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