Associate Field Service Technician

đŸ”„ 0 minutes ago

🇳🇼 Nicaragua – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

🔧 Field Service Engineer

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 10%

infoinfo

đŸ—ŁïžđŸ‡Ș🇾 Spanish Required

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

‱ Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. ‱ Provide scheduled inspections, cleaning, and other services. ‱ Perform minor product repairs within an assigned territory. ‱ Inspect products for correct operation and resolve issues or escalate according to established procedures. ‱ Schedule services and complete all required paperwork. ‱ Work with customers to ensure satisfaction with service delivery and understanding of product functionality. ‱ Troubleshoot hardware and software failures using diagnostic tools and detailed analysis. ‱ Perform component-level hardware repairs. ‱ Clean and adjust mechanical components. ‱ Configure and install applicable software. ‱ Perform preventive maintenance and routine checks according to documented procedures. ‱ Refill consumables as directed. ‱ Install, move, add, change, and remove hardware and software products. ‱ Instruct and train customers on usage and operation of installed hardware and software. ‱ Participate in hardware and software training, including on-the-job, classroom, and web-based training. ‱ Participate in implementing measures to achieve agreed KPIs. ‱ Assist with special projects as assigned.

🎯 Requirements

‱ Education or equivalent work experience required. ‱ Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. ‱ Good written and verbal communication skills. ‱ Driver's license and driving record that satisfies DN's fleet requirements.

đŸ–ïž Benefits

‱ No benefits or compensation extras are specified in the posting

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