Field Service Technician

🕒 May 14

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Diebold Nixdorf

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1859

🏦 Banking

🛒 Retail

💳 Fintech

Banking • Retail • Fintech

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• - Gains familiarity with Field Service Technician practices and procedures.- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.- Performs hardware repairs on a component level.- Cleans and adjusts mechanical components.- Configures and installs applicable software.- Preventive Maintenance: Performs routine checks according to documented procedures.- Refills consumables as directed.- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.- Participates in regular hardware and software trainings (on the job, classroom and web based).- Participates in the implementation of measures to achieve agreed KPIs.- Assists with special projects as assigned.

🎯 Requirements

• **Required Qualifications** • - Education or equivalent work experience required. • - Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • - Good written and verbal communication skills. • - Driver's license and driving record that satisfies DN's fleet requirements. • #LI-RR1