German-Speaking Insurance Agent

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🔥 25 minutes ago

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DigiChart

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2013

DigiChart is a digital marketing agency specializing in SEO, SEA, and Marketing Analytics. We help companies grow through data-driven strategies, measurable performance, and continuous optimization.

📋 Description

• Assist German-speaking customers via phone and email • Respond to insurance-related inquiries professionally and efficiently • Resolve issues and escalate complex cases when required • Process new vehicle insurance applications • Manage policy changes, conversions, and cancellations • Support contract administration and documentation flow • Handle incoming requests and correspondence accurately • Update customer records, addresses, and payment information • Process SEPA mandates and account-related changes • Ensure precise contract logging and internal documentation • Manage incoming documents via email and post • Prepare tailored insurance offers • Cross-sell additional insurance products (liability, property, legal, etc.) • Support onboarding tasks such as self-service portal registrations • Schedule pension consultation appointments when needed

🎯 Requirements

• Fluent German (minimum C1 level) • Good English skills for internal communication are an advantage • Strong communication and customer-first attitude • Ability to explain complex topics in a simple way • Problem-solving mindset and ownership mentality • High attention to detail and accuracy • Comfortable multitasking across systems in a fast-paced environment • Confident PC user • Experience with CRM systems and MS Office • Typing speed of at least 25 WPM with 85%+ accuracy preferred • Minimum High School Diploma

🏖️ Benefits

• Up to 10% monthly performance bonus based on targets • Relocation Package (if relocating) • Option 1: Flight ticket + hotel accommodation + agency fees covered • Option 2: €250 relocation allowance + agency fees covered • Training provided remotely