Digital Direction
Telecommunications • Fintech • Healthcare
Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.
Senior Telecom - Cloud Pricing Specialist
Job not on LinkedIn
May 26
Digital Direction
Telecommunications • Fintech • Healthcare
Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.
đź“‹ Description
• Responsible for representing Digital Direction as part of a Managed Telecom Team. • Interface with clients and vendors to facilitate client orders. • Support clients as they make changes to their telecom environment. • Establish relationships with key internal/external stakeholders. • Create pricing proposals and pull data/reports for client business reviews. • Network and Cloud Pricing for telecom services. • Participate in client Audit/TEM/MTS BR as lead analyst. • Collaborate with internal Sales/CSS Teams to generate renewal and upgrade reports. • Track and report on client success metrics, including client satisfaction levels and retention rates.
🎯 Requirements
• Bachelor's degree in Business Administration, Marketing, or a related field. • 3+ years of pricing desk experience within the telecom industry. • 5+ years of experience in telecom/cloud/IT (Channel experience preferred), with high market exposure to all the different industry providers. • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. • Strong analytical skills with the ability to interpret and communicate data insights to clients. • Proven track record of achieving client satisfaction and pricing targets. • Strong project management skills, with the ability to manage multiple clients and priorities simultaneously. • VERY HIGH knowledge of telecom products, services, and providers, including voice, data, and cloud solutions. • VERY HIGH knowledge of telecom contract language and contract negotiation. • Ability to work collaboratively with cross-functional teams to achieve client success goals. • Experience with Microsoft Dynamics CRM and data analytics tools.
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