Digital Direction
11 - 50 employees
Founded 2002
📡 Telecommunications
💳 Fintech
Telecommunications • Fintech • Healthcare
Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.
Telecom Auditor
Job not on LinkedIn
🕒 March 31
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Digital Direction
11 - 50 employees
Founded 2002
📡 Telecommunications
💳 Fintech
Telecommunications • Fintech • Healthcare
Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.
📋 Description
• Responsible for supporting the Operations and Sales groups, working with internal staff to complete and present Telecom Audits. • Assist in maintaining Inventory and initiating tickets within our proprietary Microsoft Dynamics CRM system, including Contract Terms and Rates. • Present audit findings to clients, track and complete action items with carriers. • Review of Overall Responsibilities: Initiate, Manage and work within our methodologies to Audit, or collaborate with our internal Audit group, all customers telecommunication services.
🎯 Requirements
• Minimum of 5+ years Telecommunications experience, including Telecom account auditing. • Candidate should be self-managed and driven. • Must have superior skills in communication and issue resolution. • Must have excellent customer service skills and interpersonal skills. • Must have working knowledge of PC and applications. • Must have advanced level skills in MS Office; especially in Excel. • Proactive, self-motivated and determined attitude. • Candidate should have a passion for auditing and attention to detail.
🏖️ Benefits
• No sales "pitch" • Substantially improved operational efficiency
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