Senior Customer Success

Job not on LinkedIn

October 10

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Logo of Digital Growth

Digital Growth

eCommerce • Marketplace • B2B

Digital Growth is a Brazilian digital growth agency that provides end-to-end performance marketing, e-commerce and marketplace consultancy and management. The company offers paid traffic (Google, Meta, YouTube, Display), marketplace implementation and optimization (including Mercado Shops and Mercado Livre), social media management, creative design, video production, website development and marketing automation (CRM, email). Part of the Growth Hack Group, Digital Growth focuses on data-driven strategies to scale online sales for business clients and positions itself as a strategic partner for businesses seeking measurable digital sales growth.

đź“‹ Description

• Develop clients' paid traffic strategies; • Conduct result presentation meetings and align expectations; • Manage the squad assigned to each client; • Respond to and resolve client inquiries via email, phone and WhatsApp; • Continuously deliver value to every client in your portfolio.

🎯 Requirements

• Advanced knowledge of digital marketing and paid traffic; • Advanced knowledge of Web Analytics; • At least 3 years of experience in customer service; • Knowledge of e-commerce; • Bachelor's degree in Advertising, Communications or Marketing; • Crisis management skills.

Apply Now

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