Technology Operations Manager

🕒 May 12

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Digital Media Management

WebsiteLinkedInAll Job Openings

201 - 500 employees

📱 Media

🎮 Gaming

Media • Entertainment • Gaming

Digital Media Management is a company that specializes in social media management and campaigns, particularly for the entertainment industry. They focus on elevating brands within gaming, movies, TV, and streaming by creating communities and fan engagement through social-first strategies. Based in Los Angeles, they partner with a variety of entertainment and consumer brands to build brand affinity and authentic relationships. Digital Media Management is committed to creating compelling social campaigns for box office hits and connecting with TV show fandoms. They offer career opportunities for those passionate about social media and entertainment.

📋 Description

• Manage and optimize the technology operations for 3 global studios within Keywords Studios • Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems • Collaborate with global IT teams on long-term technology processes, requirements and solutions • Leverage AI and machine learning to build efficient processes across the business and workflows • Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes • Acts as administrator for the group’s business systems and creative production tools • Serve as a thought leader on technology infrastructure, expansion and AI integration • Provide user support for Mac and PC operating systems and assess equipment needs globally • Troubleshoot technology related issues across the group • Act as point of contact for clients regarding content security compliance • Coordinate and manage services between current vendors and outside contractors

🎯 Requirements

• 5+ years of relevant technical experience including Systems/Tool Implementation, Technology Planning, Tech Support, AI Integrations and Vendor Management • Deep knowledge of creative production and business tools including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, Active Directory, etc. • Experience in leveraging AI and machine learning to build efficiency across technology workflows • Strong communication skills and attention to detail • Knowledgeable of Apple and PC products and machines • Experience with content security management and compliance • Excellent time and project management skills

🏖️ Benefits

• DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs. • Employer paid life insurance • A tax-advantaged health savings account (HSA) • A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested • Paid family leave • Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days • DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays • DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace • ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences • Generous donation match to non-profits of interest to our employees • Extensive onboarding that includes working with multiple departments to learn the DMM way • Frequent trainings on the latest tools and trends and how to optimize them for our clients