L2 Network Engineer

🔥 7 minutes ago

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 12%

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Logo of Dijital Team

Dijital Team

11 - 50 employees

🤝 B2B

💼 Consulting

☁️ SaaS

B2B • Consulting • SaaS

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Take ownership of network support and infrastructure across client environments • Troubleshoot network issues across LAN, WAN, VPN, and firewall environments • Support connectivity for remote users and field-based teams, including iPads and mobile devices • Configure, maintain, and support network infrastructure • Investigate and resolve connectivity and network performance issues • Support Microsoft Azure networking environments • Configure and troubleshoot VNets, connectivity, and related networking components • Assist with maintaining reliable connectivity across cloud and client environments • Monitor network performance and proactively identify potential issues • Resolve network outages efficiently and minimise service disruption • Collaborate with Systems Engineers on broader technical incidents • Support escalations and critical network outages • Maintain clear communication throughout incidents and resolutions

🎯 Requirements

• Strong experience working within an MSP environment • Practical experience with Microsoft Azure, particularly Azure networking components • Experience supporting Microsoft 365 environments • Hands-on experience with RMM/PSA platforms such as Kaseya, N-able, or similar • Strong knowledge of firewalls, routing, and switching • Experience configuring and troubleshooting VPNs • Solid understanding of DNS, DHCP, and core networking principles • Experience with Azure VNets, NSGs, and connectivity • Strong verbal and written communication skills • Excellent analytical and problem-solving abilities • Ability to remain calm and methodical during outages and critical incidents • Confidence explaining technical issues clearly to non-technical users • Proactive approach focused on preventing recurring issues • Strong ability to collaborate with other technical teams during incidents • High level of accountability and ownership

🏖️ Benefits

• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance to build your ideal workspace • Internet allowance • Gym & wellness allowance • Regular team events & engagement activities • Diji Assist mental health and counseling support • Reimbursement for industry certifications • Open-door culture where ideas and feedback matter • Flexible work — home or office • Rewards and recognition • Christmas and financial year-end parties

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