Lead Network Engineer, L3

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Dijital Team

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11 - 50 employees

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Lead the technical delivery of enterprise networking and security projects from design through implementation • Develop Low Level Designs (LLDs), implementation plans, deployment documentation, and technical standards • Take ownership of engineering outcomes throughout the project lifecycle • Drive engineering best practices across projects and managed services • Support presales teams with technical solution validation and customer discovery workshops • Review solution architectures for technical accuracy and delivery suitability • Provide implementation effort estimates and technical risk assessments • Support seamless transitions from presales through to project delivery • Act as the primary technical contact throughout project delivery • Present technical solutions in clear business language to a variety of stakeholders • Build trusted customer relationships through effective consultation and communication • Participate in planning sessions, workshops, and solution reviews • Lead the implementation of enterprise networking and security solutions • Collaborate with project managers, presales consultants, and engineering teams to ensure successful delivery • Ensure projects are delivered within scope, quality expectations, and agreed timelines • Support project handovers into managed services environments • Provide the highest level of technical escalation across managed customer environments • Troubleshoot complex networking and security incidents • Perform root cause analysis and support cyber security incident response activities • Lead enterprise firewall migration projects and mentor junior engineers during escalations • Identify opportunities to enhance customer environments and internal engineering processes • Contribute to automation initiatives, deployment templates, and AI-assisted engineering workflows • Improve engineering documentation, operational standards, and technical knowledge resources • Promote engineering excellence and standardisation across the business • Work closely with engineering, service desk, presales, and project teams • Mentor junior engineers through technical leadership and knowledge sharing • Participate in architecture discussions and contribute to ongoing capability development

🎯 Requirements

• Minimum 5 years' experience in a senior engineering role within an MSP environment • Proven experience leading enterprise infrastructure projects from solution design through implementation • Strong customer-facing consulting experience with the ability to independently lead technical discussions • Experience producing Low Level Design (LLD) documentation and technical implementation plans • Demonstrated experience managing enterprise networking and security environments • Proven ability to mentor engineers and provide technical leadership • Ability to manage multiple priorities while working autonomously • Strong experience with FortiGate, FortiManager, and FortiAnalyzer • Expertise in enterprise firewall implementation, secure networking, and SASE architecture • Strong knowledge of enterprise routing and switching, SD-WAN, MPLS, BGP, Layer 2 & Layer 3 networking • Experience with FortiSwitch, FortiAP, enterprise WAN, and multi-site network design • Experience supporting network segmentation and security best practices • Fortinet NSC Level 7 (Secure Networking and/or SASE) certification is essential • Cisco CCNP Enterprise or Cisco CCNP Security certifications are highly regarded • Experience with enterprise SD-WAN and SASE implementations • Exposure to cloud networking and hybrid infrastructure • Experience with customer discovery workshops, solution validation, and technical presales • Knowledge of Palo Alto Networks, Netskope, Cisco Meraki, AWS Networking, and Autotask PSA is advantageous • Experience with automation, AI-assisted engineering tools, and infrastructure improvements is highly regarded • Excellent written and verbal communication skills • Ability to explain complex technical concepts to both technical and non-technical audiences • Strong customer relationship management and consulting skills • High level of ownership, accountability, and initiative • Strong analytical and problem-solving abilities • Highly organised with excellent time management skills • Collaborative leadership style with a continuous improvement mindset

🏖️ Benefits

• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance to build your ideal workspace • Internet allowance to keep you connected • Gym & wellness allowance to stay fit and balanced • Work hard, play hard – regular team events & engagement activities • Diji Assist – Mental health & counseling support when you need it • We invest in you – reimbursement for industry certifications • Open-door culture – your ideas and feedback always matter • Flexible work – home or office, wherever you do your best work • Rewards & recognition that actually recognize you • Great christmas & financial year-end parties to unwind with your loved ones