Sales Administrator

🔥 15 hours ago

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dijital Team

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

💼 Consulting

☁️ SaaS

B2B • Consulting • SaaS

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Own the end-to-end quotation process for customer opportunities • Prepare quotations covering hardware, software, licensing, cloud, professional services, and Managed Services • Clarify customer requirements and track quotations through follow-up • Review pricing, margins, product availability, and commercial terms • Prepare proposals, Statements of Work, agreements, and sales documentation • Maintain accurate opportunity and customer records in PSA and CRM platforms • Translate customer requirements into hardware and technology recommendations • Specify laptops, desktops, workstations, monitors, docking stations, peripherals, and other end-user equipment • Assess processor, memory, storage, warranty, and device requirements • Obtain pricing, availability, deal registrations, and alternatives from distributors and vendors • Assist with infrastructure quotations for servers, networking, firewalls, and wireless solutions • Support development and pricing of Managed Services agreements • Gather information on users, devices, locations, Microsoft 365, infrastructure, networking, security, cloud, backup, applications, support needs, and existing environments • Determine services included in Managed Services agreements versus projects or out-of-scope work • Prepare Managed Services proposals using established packages and pricing models • Identify gaps, risks, and requirements needing technical review • Assist with onboarding, transition, and remediation estimates • Document proposal inclusions, exclusions, assumptions, and responsibilities • Bridge sales and technical teams for straightforward requirements • Research products, licensing, and solution options • Prepare preliminary configurations and pricing for technical review • Coordinate engineers, vendors, and distributors on complex opportunities • Provide administrative support to business leaders, Account Managers, and sales • Prepare renewal documentation and customer correspondence • Track approvals, purchase orders, signed agreements, next steps, and required actions • Support handover of won opportunities into procurement, projects, or service delivery • Manage vendor quotations, special pricing, deal registrations, stock availability, and delivery timeframes • Coordinate ordering after customer approval • Support Microsoft 365, Azure, and other licensing quotations, changes, additions, and renewals • Prepare renewal quotations ahead of expiry dates

🎯 Requirements

• Previous experience within an MSP, IT Service Provider, or similar technology business • Experience in Sales Administration, Sales Coordination, Account Coordination, Procurement, Inside Sales, or Pre-Sales support • Strong understanding of how MSPs operate and services delivered to SMB customers • Demonstrated experience preparing IT quotations and proposals • Strong commercial awareness, including pricing, gross margin, and recurring revenue • Ability to manage multiple opportunities accurately and independently own opportunities from customer requirements through quotation • Experience specifying commercial laptops, desktops, and related end-user computing equipment • Ability to interpret customer requirements and recommend hardware specifications • Understanding of Managed Services agreements and MSP customer scoping information • Experience working with IT distributors and technology vendors • Familiarity with PSA and CRM platforms such as ConnectWise, Autotask, HaloPSA, or similar • Experience with distributors such as Ingram Micro, Dicker Data, TD SYNNEX, or similar • Exposure to vendors including Microsoft, Dell, HP, Lenovo, Cisco, Fortinet, or similar • Strong written and verbal English communication skills • Ability to work with business owners, salespeople, engineers, vendors, distributors, and customers • Ability to identify opportunities requiring technical input or specialist review • Microsoft 365 and Microsoft licensing knowledge is highly desirable • Understanding of Azure, cloud services, and cybersecurity solutions is advantageous • Experience quoting firewalls, switches, wireless equipment, servers, or other infrastructure is beneficial • Experience preparing Statements of Work or project proposals is advantageous • Understanding of IT procurement and hardware lifecycle management is beneficial

🏖️ Benefits

• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance • Internet allowance • Gym & wellness allowance • Regular team events & engagement activities • Diji Assist mental health & counseling support • Reimbursement for industry certifications • Open-door culture • Flexible work – home or office • Rewards & recognition • Christmas and financial year-end parties