RFP Analyst

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3 hours ago

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Logo of Dinotech Ltd

Dinotech Ltd

Gaming • B2B • SaaS

Dinotech Ltd is a Maltese software company specializing in bridging technology gaps within the i-Gaming industry. Founded by experienced professionals from B2C gaming companies, Dinotech offers a platform that provides scalable and efficient solutions tailored to the needs of today's i-Gaming businesses. The company is licensed and regulated by the Malta Gaming Authority under a B2B Critical Gaming Supply Licence, ensuring its offerings are competitive and compliant with industry standards.

📋 Description

• Reviewing and approval of payments to customers • Reviewing and monitoring member account registration, deposit and withdrawal transactions • Reducing chargebacks whilst maintaining company revenue • Reducing fraud and bonus abuse • Monitoring for any transactions which are received from banned countries/territories • Assist Customer Support with escalated queries related to Risk, Payments and Fraud • Requesting and reviewing of KYC following company and regulatory policy • Responsible for monitoring age verification and KYC policy adherence • Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutions linked to Player issues • Monitoring and actioning of daily payment alerts • Monitoring and actioning of daily fraud alerts • Taking care of daily and weekly reports with a focus on reducing fraud and on improving payment acceptance and offering. • Liasing with AML, VIP and compliance teams to resolve player issues • Contribute in the development of departmental policies, products and service • Attend and participate in regular fraud, payments and responsible gaming workshops and training

🎯 Requirements

• Experience working in a role related to payments and fraud in iGaming will be considered an asset; • High attention to detail; • Strong numerical and analytical skills; • Fluent in written and spoken English; • Flexibility to work shifts, including evenings and weekends • Team Player

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