Senior Director, Threat Operations

Job not on LinkedIn

September 17

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $268k - $300k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Discord

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Gaming • Social Impact • Telecommunications

Discord is a communication platform designed for creating communities. Users can chat via text, voice, or video, and the platform is known for its emphasis on gaming. It provides customized experiences with features like custom emojis, stickers, and soundboard effects. Discord supports seamless streaming with high quality and low latency, making it ideal for gamers to hang out and play games together online. It is accessible across various devices including PC, phone, and console. Additionally, Discord places a high priority on safety and moderation, offering resources and guidelines for keeping communities safe and engaging. It is widely used for social interactions, gaming, and community building.

501 - 1000 employees

Founded 2015

🎮 Gaming

🌍 Social Impact

📡 Telecommunications

💰 $12G Venture Round on 2022-03

📋 Description

• Lead a team responsible for policy enforcement and threat disruption, detecting, analyzing, and preventing serious threats to Discord and its users • Design and grow the function by developing better processes and supporting a team of experts • Champion operations and safety experts to identify, remove, and prevent threats including violations of Community Guidelines • Partner with product and engineering to integrate and develop new tools • Implement operational procedures and act as front line for escalations from users and internal teams • Represent Trust & Safety efforts to C-suite leadership, internal stakeholders, regulators, civil society, and external partners • Develop and execute strategies to ensure platform integrity and user safety while developing an empowered and healthy team

🎯 Requirements

• 10+ years of experience building and managing sophisticated Trust & Safety functions, preferably at technology companies, with 5+ years in senior leadership roles • Proven track record of managing teams in hyper-growth environments with complex organizational structures and global operations • Advanced subject matter expertise in technology platform policy and enforcement functions • Demonstrated thought leadership and strategic thinking in operations through industry publications, conference presentations, or recognized contributions to operational excellence • Technical fluency in enforcement operations tooling and emerging technologies • Exceptional cross-functional influence with proven ability to drive alignment and outcomes across product managers, engineers, lawyers, finance, data science, and content moderation teams at the VP and C-suite level • Executive communication expertise including experience briefing C-suite executives, board members, and publicly representing work to regulators, civil society, and strategic partners at industry forums • Strategic partnership experience at enterprise scale, including contract negotiation, performance management, and multi-vendor orchestration • Change management expertise with experience leading organizational transformations and process optimization initiatives • Intellectual curiosity and ability to synthesize complex information quickly

🏖️ Benefits

• equity • benefits