Site Reliability Engineer

Job not on LinkedIn

🕒 March 28

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DiscountMugs

501 - 1000 employees

Founded 1993

🛍️ eCommerce

🛒 Retail

🤝 B2B

eCommerce • Retail • B2B

DiscountMugs is an online retailer that specializes in customizable promotional products and branded merchandise. The company offers thousands of items — including drinkware, apparel, bags, pens, office supplies, glassware, tech accessories, and wellness products — that customers can personalize with logos, text, or images via an easy-to-use design lab. DiscountMugs serves both consumer and business customers, providing fast turnaround, rush options, bulk ordering, price-match guarantees, and solutions for events, corporate gifting, and trade show giveaways.

📋 Description

• Focus on improving service reliability through automation • Define, measure, and manage SLIs, SLOs, and error budgets • Analyze system performance and identify opportunities for improvement • Build and optimize monitoring, logging, and alerting systems • Reduce toil through automation and build reliability-focused tools • Enhance CI/CD pipelines for safe deployments • Participate in on-call rotations and lead incident response

🎯 Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field • 4+ years in SRE, DevOps, or Platform Engineering • Strong programming or scripting experience • Hands-on cloud experience • Understanding of distributed systems • Experience with observability tools • Familiarity with chaos engineering and resilience patterns

🏖️ Benefits

• Flexible working arrangements • Professional development opportunities

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