Senior Technical Operations Specialist

🕒 December 24, 2025

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Logo of Distribusion Technologies

Distribusion Technologies

51 - 200 employees

🚗 Transport

☁️ SaaS

💰 Series B on 2022-06

Transport • SaaS

Distribusion Technologies is a technology company focused on ground transportation. It provides a platform that connects transport operators with retailers, allowing access to a comprehensive network of carriers and millions of potential passengers. The company facilitates seamless transactions with a unified contract and settlement process, offering advanced sales forecasting and pricing tools to maximize utility and profitability. With a mission to encourage sustainable travel, Distribusion supports environmentally-friendly transportation solutions, contributing to significant reductions in emissions. Their technology aids in scaling operations and expanding market reach globally.

📋 Description

• Operational Ownership: Take full ownership of high-level monitoring for the company’s operations. • Incident Management & Resolution: Lead the management of escalations and incidents. • Problem-Solving & Innovation: Conduct in-depth technical investigations. • Data-Driven Insights: Leverage data analysis to validate hypotheses. • Strategic Project Leadership: Support and lead strategic and operational projects. • Continuous Improvement: Identify and implement key improvements in products and tech systems. • Tool & Process Development: Work with the operations team to build and refine tools and processes. • Effective Communication: Manage internal and external communication for issue resolution.

🎯 Requirements

• At least 3+ years of experience in similar roles in 2nd and 3rd level Technical support, IT Analyst, Monitoring roles, etc. • Able to successfully detect root cause of incidents and provide analysis of the solution design • Product-oriented mindset with long-term risk prevention and mitigation strategies • Comfortable with investigating complex SQL queries and relational databases • Ability to develop strategies to predict, prevent, and address technical and operational bottlenecks • Experience with Jira and monitoring tools like Prometheus, Grafana, New Relic is a plus • Collaboration with cross-functional teams to resolve incoming technical issues • Fluent in English

🏖️ Benefits

• Flexible working arrangements • Professional development

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