Senior Product Manager – Cloud Infrastructure, Platform

🔥 13 hours ago

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Logo of Ditto

Ditto

11 - 50 employees

Founded 2018

🔌 API

📡 Telecommunications

API • Software • Telecommunications

Ditto is a platform that enables peer-to-peer data synchronization across various devices, including mobile and IoT, even in offline modes. It provides a flexible SDK that can be integrated into existing applications for seamless data flow and real-time updates. By supporting multiple programming languages and offering automatic conflict resolution, Ditto ensures developers can modernize applications quickly while maintaining high data reliability and connectivity.

📋 Description

• Own the product roadmap across Ditto's three deployment models (SaaS, BYOC, Self-Managed), ensuring a coherent and well-differentiated user journey for each • Engage directly with enterprise customers to understand their infrastructure environments, deployment constraints, security requirements, and operational expectations, and translate those into clear product requirements • Work closely with GTM and field teams to support active and prospective deployments, providing product-level guidance on deployment architecture, configuration, and tradeoffs • Define and maintain the product backlog for cloud infrastructure and platform, prioritizing work that improves deployment experience, operational reliability, and customer self-sufficiency • Develop deep expertise in customer deployment patterns across AWS, Azure, and GCP, including government and restricted cloud environments, and understand the operational requirements those environments impose • Partner with engineering to deliver platform capabilities that reduce deployment friction, improve observability, and enable customers to run Ditto reliably at scale • Collaborate with security, compliance, and enterprise sales teams to support customers operating in regulated or restricted environments • Serve as the internal expert on deployment topology and cloud infrastructure, educating field teams and customers on Ditto's capabilities, limitations, and best practices across deployment models • Define success metrics for deployment experience and operational health, and track progress against them • Represent customer and field feedback internally to influence platform architecture and infrastructure priorities

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent experience • 7+ years of Product Management experience, with a focus on infrastructure, platform, or developer-facing products • Hands-on experience owning or shipping products across SaaS, BYOC, and self-managed deployment models • Direct experience with government or restricted cloud environments and the operational and security requirements associated with them • Deep working knowledge of AWS; ability to reason about VPC design, IAM, compute, storage, and networking primitives in the context of customer deployments • Technical fluency to engage credibly with infrastructure and platform engineers on architecture decisions, deployment tradeoffs, and operational requirements • Experience working directly with enterprise customers and field teams on complex deployment engagements, including requirements gathering and solution framing • Strong communication skills for presenting to both technical and executive audiences, and for translating between customer needs and engineering execution • Experience with modern cloud infrastructure and containerized deployment environments • US-based and authorized to work in the United States • Willingness to travel once a quarter for company meetups and customer engagements

🏖️ Benefits

• health, dental, vision, life, and disability insurance • 401(k) • flexible spending accounts • flexible time off • office locations open for meetings or teamwork

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