Senior Site Reliability Engineer

🕒 April 10

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Ditto

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🔌 API

📡 Telecommunications

API • Software • Telecommunications

Ditto is a platform that enables peer-to-peer data synchronization across various devices, including mobile and IoT, even in offline modes. It provides a flexible SDK that can be integrated into existing applications for seamless data flow and real-time updates. By supporting multiple programming languages and offering automatic conflict resolution, Ditto ensures developers can modernize applications quickly while maintaining high data reliability and connectivity.

📋 Description

• Develop and maintain observability solutions using platforms like Datadog, Prometheus and Grafana • Take a leading role in incident management, including coordinating response efforts, troubleshooting issues, and identifying follow-up actions • Partner with product engineering teams to architect reliable systems, recover from incidents, and learn from mistakes • Work with teams to implement and maintain SLOs, monitoring, and alerting strategies that ensure reliability at scale • Design and implement automation and support tooling to improve system resilience, maintain operational safety and reduce operational overhead • Lead the development and maintenance of runbooks, alert definitions, and incident response procedures • Participate in on-call rotations to provide 24/7 support for critical production systems

🎯 Requirements

• 6+ years of experience in Site Reliability Engineering or similar DevOps roles focused on system reliability and incident management • Strong experience with modern monitoring stacks including Prometheus, Grafana, and Datadog • Experience in at least one systems programming language, such as Python, Go, Rust, C/C++, or Java • Expertise with Infrastructure as Code tools, like Terraform and Helm • Expertise with at least one major cloud service provider (AWS, GCP, Azure) • Strong communication skills, with the ability to lead incident response and effectively collaborate across teams • Willingness and experience engaging with on-call rotations and emergency response procedures • A high degree of agency and bias towards action. Identify problems and work autonomously to solve them • Excellent problem-solving skills and a methodical approach to troubleshooting complex issues.

🏖️ Benefits

• Health, dental, vision, life, and disability insurance • 401(k) and flexible spending accounts • Flexible time off • Option to work from Atlanta or San Francisco offices