Customer Success Network Engineer

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🕒 April 16

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DKSH Portugal, Unipessoal, Lda.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🤝 B2B

💊 Pharmaceuticals

💄 Beauty

B2B • Pharmaceuticals • Beauty

DKSH Portugal, Unipessoal, Lda. is the Portuguese operation of DKSH, a global market‑expansion services provider that helps multinational companies distribute, market and sell specialty chemicals, ingredients (food & beverage, personal care), pharmaceuticals and performance materials. The company offers end‑to‑end B2B services — including distribution, marketing, sales, logistics and regulatory support — to help partners grow their presence in Portugal and connect local markets with global brands.

📋 Description

• Provide day-to-day support to various clients on multiple scenarios such as: - Transport and Routing support when deploying products on Client Environment. • Support on WAN technologies such as SD-WAN and IPsec VPN and routing technologies such as BGP, OSPF, MPLS etc. • Provide support on Cloud based Deployments like VNF (Virtual Network Functions) and CNF (container Networking Functions) • Handson on Packaging solutions supporting OSP(Open Stack Platform - Heat/Hot Templates) and other cloud based platforms. • The role demands excellent knowledge of TCP/IP, BGP, OSPF, VxLAN protocols, and L2/L3 VPNs. • Candidate requires good understanding of 4G LTE/5G Core, Mobile Private Networks. • Candidates should be adept with network diagnostic, monitoring, and analysis tools. • Demonstrate the ability to work collaboratively within a team and manage multiple projects concurrently. • Strong problem-solving skills are essential to address and resolve current deployment, package and security issues and mitigate future risks effectively. • Capable of managing and coordinating project workflows, resolving any vulnerabilities or security issues that arise, and handling troubleshooting calls efficiently.

🎯 Requirements

• Bachelors in Computer Science, Information Technology or equivalent industry experience. • Classic Network Engineering experience. • Good to have Understanding of MPN (mobile Private Networks) • Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols. • Cloud networking experience on various cloud platforms. • Understanding of fundamental concepts in OSP (Open Stack Orchestration Platform) as well as relevant experience • Understanding of fundamental concepts in Kubernetes (K8S), WebScale etc. is a huge plus. • Infrastructure as code experience • Experience with Git and GitHub • Experience with Linux shell and Python • Experience with Ansible. • Able to work well under pressure, multi-task, prioritize, and manage time effectively. • Exceptional ability and solid desire to learn new skills

🏖️ Benefits

• Global & Multicultural – Diverse perspectives, global collaboration (US, Portugal, India and Singapore offices) • Startup Energy – Fast-moving, impact-driven environment • Ownership Mindset – Engineers own what they build • Collaborative & Friendly – Open, curious, and supportive culture