dLocal
Fintech • eCommerce
dLocal is a payment solutions platform that connects global merchants with consumers in emerging markets. The company offers a variety of services including payins, payouts, and real-time fraud management to enhance payment processes for businesses. As a Nasdaq-listed company, dLocal supports transactions in over 40 countries, enabling local payment methods and currencies for billions of emerging market consumers. dLocal’s platform simplifies cross-border payments, providing a comprehensive solution for eCommerce, shared economy, digital media, financial services, and more, with an emphasis on high-growth markets such as Africa, Asia, and Latin America.
Automation & Intelligent Operations Lead
October 29
dLocal
Fintech • eCommerce
dLocal is a payment solutions platform that connects global merchants with consumers in emerging markets. The company offers a variety of services including payins, payouts, and real-time fraud management to enhance payment processes for businesses. As a Nasdaq-listed company, dLocal supports transactions in over 40 countries, enabling local payment methods and currencies for billions of emerging market consumers. dLocal’s platform simplifies cross-border payments, providing a comprehensive solution for eCommerce, shared economy, digital media, financial services, and more, with an emphasis on high-growth markets such as Africa, Asia, and Latin America.
📋 Description
• Own the intersection of Delivery and intelligent automation. • Lead the triage AI agent. • Partner on CPQ enablement for Commercial. • Implement the RFI–RFP assistant—shipping measurable outcomes with robust reliability and guardrails. • Integrate automations natively into HubSpot and Jira to reduce cycle times and increase quality.
🎯 Requirements
• 6–8+ years in automation/AI operations, RevOps, or product-oriented ops, delivering rules/ML/LLM-powered workflows in production. • Hands-on with workflow automation and API integrations across HubSpot and Jira (webhooks, automation rules, custom fields/properties, status transitions). • Familiarity with LLM/RAG patterns (prompting, evaluation, guardrails) and experimentation methods (offline eval sets, shadow/A‑B testing, post-launch monitoring). • Ability to translate ambiguous business rules into robust, testable logic with controls; comfort instrumenting telemetry and operational metrics in HubSpot/Jira. • Strong cross-functional leadership with Product/Engineering/Data; clear technical writing and runbook discipline; PM skills for planning, risk management, and delivery. • Nice to have: CPQ/quote-to-cash experience; incident management/SRE-style reliability practices.
🏖️ Benefits
• Remote work: work from anywhere or one of our offices around the globe!* • Flexibility: we have flexible schedules and we are driven by performance. • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity. • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded. • Learning & development: get access to a Premium Coursera subscription. • Language classes: we provide free English, Spanish, or Portuguese classes. • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
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