Cardiac Device Associate – Operations Manager

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DocGo

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🚗 Transport

☁️ SaaS

Healthcare Insurance • Transport • SaaS

DocGo is a healthcare technology company shaping the future of healthcare delivery by reimagining how healthcare services are provided. With proprietary technology and skilled clinicians, DocGo delivers population health programs for governments, value-based arrangements for payers, medical transportation for hospitals, and mobile healthcare solutions that aim to keep patients at home and out of hospitals. They emphasize proactive, on-demand, and mobile healthcare solutions, offering services such as urgent care, preventive services, and chronic condition management. Operating in over 30 US states and the UK, DocGo is committed to increasing access to healthcare and improving patient outcomes through technology-driven, compassionate care.

📋 Description

• Provide direct leadership for a large team of clinical and non-clinical staff members (20-25) • Provide daily oversight and mentorship of PCS/CIED Team Coordinator • Ensure allocation/scheduling of staff to provide adequate coverage for each clinic • Participate in management huddles, quality improvement meetings, and cross-functional initiatives • Review and approve timecards and time off for each team member • Ensure quality audit feedback is provided to each team member • Lead end-to-end incident review processes • Conduct regular meetings with the team to discuss progress, workflow, problems, concerns, and updates • Establish a cadence of individual interactions and team-building activities • Set clear expectations, goals, and objectives for team members • Review key performance indicators (KPIs) and productivity benchmarks

🎯 Requirements

• IBHRE Certification preferred • Experience supervising or managing a large team • Scheduling experience • Organization skills • Problem solving skills • Attention to detail • Proficiency in Microsoft Word and Excel • MS teams • Excellent verbal and written communication skills

🏖️ Benefits

• PTO • Medical, Dental and Vision coverage with company as well as individual contribution • 401k (individual contribution only) • Paid Sick Leave