Staff Solutions Architect

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Docker, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $105M Series C on 2022-03

At Docker, we simplify the lives of developers who are making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers around the world, Docker Desktop and Docker Hub provide unmatched simplicity, agility and choice.

📋 Description

• Work with Docker’s most important customers and cross functional Docker teams to accelerate the customer’s container and AI journeys, focusing on developer workflows • Engage with customer teams and cross functional Docker teams to gather customer’s technical/business goals and challenges related to their container and AI journey. • Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals. • Oversee “design partner” rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases • Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases. • Deliver high-impact enablement and best practices content to customer audiences from developer to C level. • Ability to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. • Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content • Gather field feedback from customer teams and Docker pre and post sales teams • Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams. • Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact. • Be customer zero for new functionality produced by Docker product/engineering teams • Give input on internal technical enablement and customer enablement needs, and review enablement content • Assist the sales enablement team with internal technical enablement for new products and services.

🎯 Requirements

• Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments. • Excellent communication, influence, and stakeholder management skills. • Experience in managing customer relationships at the technical and business level. • Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. • Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. • Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. • Ability to solve technical problems and translate customer experience to actionable feedback for engineering. • Experience developing collateral to assist customers with best-practice adoption. • Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. • Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. • Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred. • Must be fluent in English. • Willingness to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners.

🏖️ Benefits

• Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave (after 6 months of employment) • Technology stipend equivalent to $100 USD net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris