Salesforce Developer – Service Cloud, Experience Cloud, AI

🕒 July 27

🌐 Spain, Poland – Remote

🇪🇸 Spain – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐👩‍💻 Salesforce Developer

🚫👨‍🎓 No degree required

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Docplanner

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 Venture Round - DocPlanner on 2021-09

Healthcare • Marketplace • SaaS

Docplanner is a global healthcare platform that connects patients with doctors and supplies practice-management and patient-engagement tools to clinics and medical professionals. The company offers an integrated end-to-end solution to help patients find and book doctors, reduce no-shows, improve clinic workflows, and help doctors manage their online presence and reputations. Docplanner operates in 13 countries with over 2,800 employees, reports ~25 million appointments booked in a month, ~100 million monthly website visits, and about 300,000 active doctors using its services.

📋 Description

• Design and implement scalable Apex solutions using domain/service/selector patterns, one-trigger-per-object, bulkification, and governor-safe practices • Develop and enhance Service Cloud capabilities including case management, entitlements, milestones, routing, and customer service automation • Build and customize Experience Cloud sites for customer and partner self-service • Implement Digital Engagement channels including Chat, Messaging, WhatsApp, SMS, and Facebook Messenger • Build and enhance bots and AI-powered customer service automations integrating Apex, Flows, and external systems • Design secure Apex REST APIs, callouts, Platform Events, asynchronous Apex, and CDC-driven solutions • Develop Apex services consumed by Lightning Web Components, Experience Cloud, Flows, and AI Agents • Optimize SOQL/SOSL queries and high-volume Service Cloud data operations • Create invocable Apex extending Flows and bot conversations • Participate in solution design and design reviews with Architects • Collaborate with DevOps on Git, pull requests, SFDX/DevOps Center, packaging, CI/CD, and safe deployments • Support UAT and troubleshoot incidents using logs, debug tools, and event monitoring • Document technical decisions and APIs while maintaining Jira tickets • Customize Salesforce objects, fields, layouts, record types, views, queues, reports, and dashboards • Configure and maintain Flows, approval processes, assignment rules, escalation rules, Omni-Channel routing, and email automations • Maintain Salesforce security, access controls, sharing rules, field-level security, validation rules, and Experience Cloud access • Optimize implementations to reduce technical debt and improve platform health, scalability, and efficiency • Promote Salesforce development best practices and contribute to long-term architecture strategy

🎯 Requirements

• 2–5+ years of Salesforce development experience with a strong focus on Apex • Strong hands-on experience implementing and customizing Salesforce Service Cloud • Experience developing Experience Cloud solutions for customer and/or partner portals • Experience implementing or extending Digital Engagement capabilities, including Chat, Messaging, WhatsApp, SMS, or similar channels • Experience developing or integrating Einstein Bots, Agentforce, AI Assistants, or conversational AI solutions • Proven experience with enterprise Apex patterns, bulkification, and asynchronous processing • Strong integration experience using Apex REST, HTTP callouts, Platform Events, Named Credentials, and asynchronous integrations • Strong SOQL performance tuning skills and understanding of Salesforce data modeling • Good understanding of Salesforce security, including sharing models, CRUD/FLS enforcement, Experience Cloud security, and guest user access • Experience configuring and supporting Omni-Channel routing, queues, skills-based routing, and customer service workflows • Solid understanding of the Service Cloud data model, including Cases, Accounts, Contacts, Knowledge, Entitlements, Milestones, and related objects • Experience developing Lightning Web Components (LWC) • Comfortable with Git workflows, code reviews, and CI/CD using SFDX or DevOps Center • Strong communication and collaboration skills with Product Managers, Business Analysts, Admins, QA, and Architects • Professional working proficiency in English • Salesforce certifications such as Platform Developer I or II, Service Cloud Consultant, or Experience Cloud Consultant • Nice to have: Salesforce Knowledge, Data Cloud, Prompt Builder, Agentforce, Einstein Copilot, AI Agents, or other generative AI capabilities • Nice to have: AI Associate, Agentforce Specialist, Administrator, or Advanced Administrator certification • Permission to work in Spain or Poland, as applicable

🏖️ Benefits

• A salary adequate to your experience and skills • Flexible remuneration and benefits system via Flexoh, including restaurant card, transportation card, kindergarten, and training tax savings • Remote or hybrid work model with the Barcelona hub • Fully flexible working hours • Summer intensive schedule during July and August (7-hour workdays, finish earlier) • 23 paid holidays, with exchangeable local bank holidays • Additional paid holiday on your birthday or work anniversary • Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental) • Access to hundreds of gyms for a symbolic fee through Wellhub for you and your family • Access to iFeel online psychological support and counseling • Free English and Spanish classes