Senior Engineering Manager – Booking & Availability

🔥 0 minutes ago

🌐 Poland, Spain – Remote

🇵🇱 Poland – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

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Docplanner

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 Venture Round - DocPlanner on 2021-09

Healthcare • Marketplace • SaaS

Docplanner is a global healthcare platform that connects patients with doctors and supplies practice-management and patient-engagement tools to clinics and medical professionals. The company offers an integrated end-to-end solution to help patients find and book doctors, reduce no-shows, improve clinic workflows, and help doctors manage their online presence and reputations. Docplanner operates in 13 countries with over 2,800 employees, reports ~25 million appointments booked in a month, ~100 million monthly website visits, and about 300,000 active doctors using its services.

📋 Description

• Lead the Booking & Availability engineering team • Co-design shared modules with other PMS teams and help modernize and migrate local implementations • Build and maintain availability rules, scheduling, booking notifications, waiting-list, and Noa Reception capabilities • Own team performance management, including expectations, feedback, reviews, calibrations, and underperformance • Develop engineers through growth plans, coaching, pairing, code review, and stretch opportunities • Hire as the sub-area grows and shape an autonomous team • Partner with Product and Design on investment priorities, experiments, foundations, and pivots • Own scheduling-engine reliability, including concurrent-booking correctness, recurring rules, time zones, and incident response • Stay hands-on in the codebase by prototyping, implementing features, and making architectural changes • Maintain AI-native engineering practices while preserving quality and reducing operational burden • Track and communicate impact through concrete metrics • Establish shared direction with other PMS teams

🎯 Requirements

• 8+ years of software engineering experience • 4+ years leading engineering teams in product companies, including hiring, growth, and performance management • Experience driving platform or shared-component work across multiple teams or systems • Experience shipping systems where uptime and data integrity have real consequences • Technical depth to own architecture and quality decisions pragmatically • Track record of growing engineers and handling difficult performance situations • Hands-on experience using AI to speed up code writing, review, and refactoring • Experience driving AI adoption across a team • Ability to manage dependencies and stakeholders across organizations with different incentives • Founder mindset and ability to validate ideas through experiments and user feedback • Ability to thrive in ambiguity • Fluent English • Candidates must have permission to work in Poland or Spain, or require visa sponsorship from Docplanner • Scheduling, calendaring, or booking systems experience is nice to have • Production experience with LLM-powered or conversational products is nice to have • Experience with notification systems at scale is nice to have • Healthcare, clinic workflows, or regulated data experience is nice to have • Experience working at scale is nice to have • Polish or another language of the company's markets is nice to have

🏖️ Benefits

• Remote or hybrid work model with hub in Warsaw • Flexible working hours • 20/26 days of paid time off, depending on contract • Additional paid day off on birthday or work anniversary • Private healthcare plan with Signal Iduna for the employee and subsidized family coverage • Multisport card co-financing with access to sports facilities across Poland • Access to iFeel mental wellness platform with online psychological support and counseling • Free English and Spanish classes

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