Global PX Operations Specialist

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November 1

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DocPlanner

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Healthcare Insurance • SaaS • B2C

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

☁️ SaaS

👥 B2C

📋 Description

• Full ownership of our HRIS system (Hibob), managing the data architecture, workflows, access, permissions and integrations with the different systems and tools. • Lead the implementation / migration to the new tools. • Define, implement, and continuously evolve the full PX Services processes ensuring a compelling and compliant people experience for all employees. • Drive the automation of PX processes, including potential implementation and management of AI applications. • Foster innovation across the team. • Closely collaborate with and support other PX functions for the E2E employee journey, from onboarding to offboarding. • Monitor employee data quality together with the different analytic functions.

🎯 Requirements

• Bachelor´s Degree in Business Administration with focus in Human Resources, labor relations or similar degree. • Previous experience in HR (minimum of 7 years with at least and 1- 2 years in a similar global role, ideally in a tech scaleup organisation. • Experience as a system administrator, process owner and leading projects. • You have played a key role on HRIS implementation project. • Excellent communication and interpersonal skills (fluent English). • Ability to work collaboratively and independently, taking initiative and ownership. • Excellent analytical skills, including compiling data, research, and problem solving.

🏖️ Benefits

• Healthcare insurance – so you can focus on what matters. • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered. • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance. • ESOP (Employee Share Ownership Plan) after 6 months with us—because we believe in sharing our success! • Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave. • Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects. • A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment. • Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here.