Senior Engineering Manager – Booking & Availability

🕒 5 days ago

🌐 Poland, Spain – Remote

🇵🇱 Poland – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 10%

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DocPlanner

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

📋 Description

• Lead the Booking & Availability engineering team • Co-design shared modules with other PMS teams and help modernize and migrate local implementations • Build and maintain availability rules, scheduling, booking notifications, waiting-list, and Noa Reception capabilities • Own team performance management, including expectations, feedback, reviews, calibrations, and underperformance • Develop engineers through growth plans, coaching, pairing, code review, and stretch opportunities • Hire as the sub-area grows and shape an autonomous team • Partner with Product and Design on investment priorities, experiments, foundations, and pivots • Own scheduling-engine reliability, including concurrent-booking correctness, recurring rules, time zones, and incident response • Stay hands-on in the codebase by prototyping, implementing features, and making architectural changes • Maintain AI-native engineering practices while preserving quality and reducing operational burden • Track and communicate impact through concrete metrics • Establish shared direction with other PMS teams

🎯 Requirements

• 8+ years of software engineering experience • 4+ years leading engineering teams in product companies, including hiring, growth, and performance management • Experience driving platform or shared-component work across multiple teams or systems • Experience shipping systems where uptime and data integrity have real consequences • Technical depth to own architecture and quality decisions pragmatically • Track record of growing engineers and handling difficult performance situations • Hands-on experience using AI to speed up code writing, review, and refactoring • Experience driving AI adoption across a team • Ability to manage dependencies and stakeholders across organizations with different incentives • Founder mindset and ability to validate ideas through experiments and user feedback • Ability to thrive in ambiguity • Fluent English • Candidates must have permission to work in Poland or Spain, or require visa sponsorship from Docplanner • Scheduling, calendaring, or booking systems experience is nice to have • Production experience with LLM-powered or conversational products is nice to have • Experience with notification systems at scale is nice to have • Healthcare, clinic workflows, or regulated data experience is nice to have • Experience working at scale is nice to have • Polish or another language of the company's markets is nice to have

🏖️ Benefits

• Remote or hybrid work model with hub in Warsaw • Flexible working hours • 20/26 days of paid time off, depending on contract • Additional paid day off on birthday or work anniversary • Private healthcare plan with Signal Iduna for the employee and subsidized family coverage • Multisport card co-financing with access to sports facilities across Poland • Access to iFeel mental wellness platform with online psychological support and counseling • Free English and Spanish classes

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