Senior Machine Learning Engineer

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November 13

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DocPlanner

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Healthcare Insurance • SaaS • B2C

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

☁️ SaaS

👥 B2C

📋 Description

• Take technical leadership of ML initiatives, working closely with scientists, engineers, and product stakeholders to deliver AI-driven solutions that directly support strategic business objectives. • Design, deploy and iterate over ML services for diverse data types (e.g., audio, text), while proactively anticipating performance bottlenecks driving continuous improvements. • Brainstorm and design technical roadmaps in partnership with the AI Platform team, identifying and addressing platform and MLOps bottlenecks, and designing scalable GPU optimization strategies that balance performance, cost, and reliability. • Research, architect, and deploy LLM-powered information retrieval solutions (eg. RAG) to deliver accurate and scalable results in complex, multilingual product environments; champion industry-leading frameworks and evangelize their adoption across the organization. • Lead efforts to improve team effectiveness by evolving internal frameworks, optimizing workflows, and fostering a culture of operational excellence in collaboration with the AI Platform team. • Architect, deploy, and maintain high-throughput, reliable data pipelines to support training-set curation and data-annotation tooling.

🎯 Requirements

• 5+ years of professional experience as an ML[Ops] Engineer in a fast-paced, product-driven tech environment. • Proven track record of delivering impactful ML initiatives in high-scale, cross-functional, and high-performance environments. • Demonstrated expertise in production-grade MLOps, leveraging, for example, orchestration with Kubernetes, model serving via FastAPI, NVIDIA Triton and KServe, Apache Airflow for data pipelines. • Good understanding and proficiency in deep learning frameworks such as PyTorch or TensorFlow. • Proven ability to integrate, deploy, and optimize large language models in production-grade industry environments, ensuring scalability and robust performance. • Knowledgeable in prompt engineering, basis of agent‐based workflows, and the generation and manipulation of embeddings. • Problem-solving mindset and adaptability in dynamic environments with a focus on delivering business value to end customers. • Strong collaboration and communication skills, with a track record of influencing cross-functional stakeholders and aligning diverse teams around shared goals. • Proven ability to manage timelines, prioritize tasks, and deliver results under tight deadlines. • Experienced in mentoring and guiding other engineers, fostering technical growth and promoting a high-performance team culture. • Curiosity and eagerness to collaborate with cross-functional teams (e.g., product, marketing, engineering).

🏖️ Benefits

• Share options plan after 6 months of working with us. • True flexibility and work-life balance • Remote or hybrid work model with or hub in Warsaw; • Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly); • 26 days of paid time off (depending on your contract); • Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate). • Private healthcare plan with Signal Iduna for you and subsidized for your family. • Multisport card co-financing for you to have access to sports facilities across Poland. • Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. • We promote and embrace equal opportunities in our hiring process, and also every day at work.