Operations Manager – Dental DSO

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Dentrust Optimized Care Solutions

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11 - 50 employees

In an industry that is forever changing, but never adapting, DOCS stands out as an innovative leader and creative problem solver. Conventional healthcare models are complicated, inefficient and expensive, and they often fail to meet the health and wellness needs of clients and patients.

📋 Description

• Drive revenue, profitability, and same-store growth across all practices. • Oversee daily operations to maximize productivity, patient access, and provider utilization. • Lead, coach, and develop Regional Managers and Practice Managers to achieve operational and financial goals. • Manage practice performance through KPI analysis, budgeting, forecasting, and P&L accountability. • Improve production, collections, scheduling efficiency, and patient retention. • Identify opportunities to expand services, increase patient volume, and optimize operational processes. • Partner with Recruiting, Clinical Leadership, Finance, and Business Development to ensure practices are fully staffed and positioned for growth. • Ensure compliance with company policies, HIPAA, OSHA, and all federal, state, and government healthcare regulations. • Foster a high-performance culture focused on accountability, operational excellence, and exceptional patient care.

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, or related field (MBA preferred). • Minimum of 8 years of multi-site operations leadership experience. • At least 5 years of P&L responsibility with a proven record of increasing revenue and profitability. • Experience leading multiple healthcare, dental, or retail locations. • Strong financial acumen with expertise in budgeting, forecasting, labor management, and KPI analysis. • Demonstrated ability to drive operational improvements, increase provider productivity, and improve patient experience. • Excellent leadership, coaching, communication, and organizational skills. • Experience managing cross-functional teams in a fast-paced, growth-oriented environment. • Dental Service Organization (DSO), healthcare, or military/government healthcare experience preferred. • Ability to travel up to 50%.