Inside Sales B2C – Upsell

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Doctoralia Brasil

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

Healthcare • Marketplace • SaaS

Doctoralia Brasil is an online healthcare marketplace and appointment platform that connects patients with medical professionals and clinics across Brazil. It allows users to search for specialists by specialty, location, availability and health plan, book in-person or teleconsultation appointments, receive reminders, and leave reviews. The company also offers professional tools for providers (Doctoralia Pro) and AI-assisted documentation (Noa Notes) — positioning it as both a consumer-facing healthcare booking service and a software provider for clinicians.

📋 Description

• Conduct consultative sales of the NOA product to customers within our existing base in Brazil; • Optimize filtering and prospecting to capture potential leads; • Execute the full sales cycle: prospecting, scheduling, product demonstrations, follow-up, and closing; • Contribute to achieving the team's KPIs and targets; • Map current customer usage of the products to identify opportunities to enhance outcomes, aiming to improve loyalty and retention; • Escalate technical issues to the support team, ensuring the product functions properly for the customer.

🎯 Requirements

• Experience with short sales cycles (preferably in the technology or healthcare sectors); • Experience applying structured sales methodologies such as SPIN Selling, BANT, NEAT Selling, SNAP Selling, etc.; • Experience across all stages of the sales funnel, from prospecting to closing; • Familiarity with CRMs (HubSpot, Salesforce, or similar); • Ability to conduct product demonstrations in a clear and concise manner; • Strong organization, discipline, and effective sales pipeline management; • Comfort with technology, knowledge of AI, and ability to present technical arguments; • Results-oriented and highly adaptable, with a focus on growth targets; • Knowledge of customer retention best practices is a plus.

🏖️ Benefits

• Time-bank hours usable as time off; • Home office allowance (R$100); • Meal/food allowance on a flexible iFood card (R$1 payroll deduction); • Medical insurance (20% co-pay), dental insurance, and group life insurance; • Childcare assistance (for children up to 5 years and 11 months); • StarBem: 2 free psychologist sessions per month and 1 free nutritionist session per month; • iFeel app for emotional support; • Wellhub access for you and up to 3 dependents; • Pet plan extending care to your pet; • Birthday day off and company anniversary day off; • Partnership club with discounts on universities, language schools, and other institutions; • Bereavement leave: 10 days for the loss of a close person, 2 days for the death of a pet; • Parental leave: 6 months for mothers and 30 days for fathers; • Employee referral program offering up to R$600 per referral for new hires who remain with us for more than 6 months; • We provide feedback at every stage of the process.