Docusign
eCommerce • Finance • SaaS
Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.
Product Security Incident Responder
November 7
🏄 California – Remote
+4 more states
💵 $94k - $136.6k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
👮♂️ Cybersecurity / Security Engineer
🦅 H1B Visa Sponsor
Docusign
eCommerce • Finance • SaaS
Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.
📋 Description
• Drive success of the company’s security objectives by participating in the response to product security incidents and vulnerabilities • Investigate, analyze, and coordinate resolution of product security issues in collaboration with engineering, product, legal, and customer support teams • Ensure timely, compliant, and effective incident management, from initial triage through remediation and closure • Communicate professionally and responsively with customers and stakeholders throughout the incident lifecycle • Develop and maintain incident response processes, playbooks, and documentation to support continuous improvement • Collaborate effectively with cross-functional teams, including Threat Intelligence and Penetration Testing, to strengthen overall product security posture • Participate in an on-call rotation that may be outside of normal business hours
🎯 Requirements
• 2+ years of hands-on experience in managing and responding to security incidents, including triage, analysis, containment, and remediation • Experience with customer-facing communication and bug bounty programs • Experience with cybersecurity principles, incident response lifecycles, and security best practices • Experience with CVSS (Common Vulnerability Scoring System) for rating vulnerabilities, MITRE ATTCK for adversary tactics and techniques, and CWE (Common Weakness Enumeration) for identifying and categorizing software weaknesses • Ability to work effectively as part of a team and independently under pressure
🏖️ Benefits
• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
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