
5001 - 10000 employees
Founded 2003
🛍️ eCommerce
💸 Finance
☁️ SaaS
eCommerce • Finance • SaaS
Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.
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🗣️🇫🇷 French Required
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5001 - 10000 employees
Founded 2003
🛍️ eCommerce
💸 Finance
☁️ SaaS
eCommerce • Finance • SaaS
Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.
• Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust • Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal • Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies • Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals • Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors • Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting • Achieve financial and strategic revenue, bookings and billings targets • Evaluate your portfolio to prioritize time to render the most favorable outcomes • Leverage customer data and behavior to assess the health of each renewal
• Eligible to work in Egypt • Bachelor’s degree • Fluent in written and spoken French and English • 3+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings • Strong negotiation skills with experience driving contracts to completion on time • Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level • Experience in quota carrying sales role with proven achievement • Strong process management, financial acumen, and contractual engineering skills • Ability to react and adapt to potential rapid shifts in priorities • Strong level of urgency, organization, and prioritization skills • Ability to project-manage the renewal cycle, pulling in necessary resources
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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