Senior Employee Listening Consultant

🕒 April 14

🏄 California – Remote

🏄 California – Remote

💵 $140k - $225.1k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

🛍️ eCommerce

💸 Finance

☁️ SaaS

eCommerce • Finance • SaaS

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Guide Employee Listening and People Analytics programs and processes into an AI forward function, leveraging enterprise and functional tools to elevate the employee experience and drive business performance • Leverage AI tools and Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to develop data storytelling briefings, reports, and dashboards • Manage the end-to-end execution of standardized employee lifecycle surveys—including candidate experience, onboarding, exit, and engagement—while facilitating ad-hoc research projects with a strong customer and employee first orientation • Spearhead additional employee listening efforts, including focus group discussions, stakeholder interviews, and passive listening • Design and execute bespoke analytical projects to address specific business challenges, integrating qualitative feedback and quantitative metrics to provide actionable insights (e.g., AI Transformation Listening, Organizational Network Analysis) • Partner with teammates, leaders, and stakeholders to develop a deep understanding of people issues and challenges, identify the problems to solve using data, and scope survey needs for projects • Leverage both descriptive and inferential statistics techniques to support each survey project to maximize impact • Present program outcomes and insights to high-level executives and large audiences • Incorporate external best practices and other research to enhance data storytelling • Foster a culture of action taking by building scalable resources for leaders, managers, HRBPs, and stakeholders through change management techniques (e.g., communications and training) • Maintain good judgment when handling sensitive and confidential data • Perform other People Analytics analysis projects as assigned based on team need

🎯 Requirements

• Seasoned Employee Listening or People Analytics Professional with minimum of 8 years of related experience with a Bachelor’s degree; or 5 years related experience with a Master’s degree; or a PhD with 3 years of experience; or equivalent experience • Demonstrated subject matter expertise, experience, and passion for survey design, project management, AI transformation, and employee listening approaches • Demonstrated ability to translate business strategies, needs and priorities into research questions or hypotheses, and select and apply appropriate research methods and/or statistical analysis • Experience with People and HR topics such as AI enablement, internal mobility, talent acquisition, and learning and development • Experience using Enterprise AI tools & Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to enhance people processes that boost productivity and enhance customer experience • Experience with Google workspace products • Experience with quantitative and qualitative research methods • Experience with employee listening platforms and people analytics platforms (e.g., Glint, Perceptyx, Qualtrics, Visier)

🏖️ Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events