Manager, Construction Information

🔥 11 minutes ago

🌽 Illinois, Iowa, +6 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Dodge Construction Network

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1891

🤝 B2B

☁️ SaaS

🏪 Marketplace

B2B • SaaS • Marketplace

Dodge Construction Network is a provider of construction market intelligence and digital connection tools that help contractors, architects, engineers, manufacturers and suppliers find projects, manage bids, and connect with decision-makers. The company delivers a searchable directory of projects, plans, specs, product/manufacturer data and BIM objects, verified RFP/RFQ leads, forecasting and analytics, and consulting services through SaaS platforms and data-driven solutions to support business growth across commercial and residential construction markets.

📋 Description

• Lead, coach, and develop a team of 10-15 industry and regional experts focused on expanding commercial construction project coverage through relationship-building and data acquisition • Oversee team performance, including conducting performance reviews, managing employee development, and handling scheduling and performance-related matters • Develop and execute regional strategies to increase project data acquisition by identifying target markets, opportunities, and outreach approaches • Analyze data and perform research to gauge construction activity levels in major cities and counties to compare project coverage • Conduct market research and industry outreach to identify and evaluate new sources of project data • Maintain and prioritize target account and relationship lists, including defining outreach strategies and assigning actions to team members. • Ensure comprehensive knowledge and documentation of regional project data sources, establishing standards and oversight for accurate maintenance of the source repository across the team • Analyze regional performance to identify coverage gaps, process inefficiencies, and performance issues; implement data-driven improvement plans with clear timelines • Evaluate processes and data quality using historical benchmarks and cross-regional comparisons to drive continuous quality improvement plans • Maintain deep knowledge of the construction lifecycle, industry trends, and project pipelines to inform strategy and team direction • Partner with commercial teams to support customer retention efforts by contributing industry expertise in client meetings and presentations • Represent Dodge at trade shows and industry events, building relationships and generating leads for new data acquisition sources

🎯 Requirements

• 7+ years of experience in customer success, account management, construction management, or client operations • Strong knowledge of the commercial construction industry • Demonstrated leadership background or experience with responsibility for driving team operations and performance • Experience managing customer interactions and building long-term client relationships • Customer-centric mindset with ability to assess customer needs and support retention strategies • Proven ability to build effective internal partnerships across cross-functional teams. • Skilled in managing and strengthening relationships with external stakeholders and strategic partners. • Effective written communication skills • Strong problem-solving skills, including conflict resolution • Bachelor's degree in Business, Construction Management, or a related field, or equivalent professional experience; Relevant leadership certifications preferred.