Manager, CX and Digital Platforms

🕒 February 21

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DöhlerGroup

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1838

Food Industry • Beverage Industry • Health Ingredients

DöhlerGroup is a global provider of natural ingredients, integrated solutions, and innovative applications for the food and beverage industry. The company specializes in the development of taste and flavor solutions, health ingredients, and plant-based products, serving various markets including beverages, dairy, and food. With a strong focus on quality and sustainability, DöhlerGroup aims to bring ideas to life through cutting-edge technology and extensive market expertise.

📋 Description

• You lead the creation and management of engaging digital content and components, ensuring seamless experiences for employees and customers alike. • From developing new CMS features and training teams, to crafting newsletters and maintaining employee portal structures. • You streamline content creation, approvals and updates while training teams to confidently manage their own pages • You design and optimize HTML templates and newsletters, aligning messaging with brand and business goals • You partner with global teams and external vendors to deliver high-quality content and digital solutions • You shape intranet and platform enhancements, plan project and manage budgets to keep initiatives on track • You drive rollouts and knowledge-sharing across regions, connecting employees worldwide

🎯 Requirements

• You have a Bachelor's degree in Communication, Business IT, Digital Media or a comparable field (Master's degree is a plus) • You have proven experience managing content management systems, intranet platforms and corporate communications - ideally within a global or multinational environment • You are familiar with modern Marketing Technologies and Marketing Tech stacks and are able to bridge technical solutions with business goals • You have strong organizational skills and a hands-on, solution-oriented mindset with the ability to manage multiple stakeholders and priorities • You are curious, flexible and open to innovation, with a keen interest in leveraging AI tools and new digital trends to drive impact • You communicate professionally in German and English, with a customer-centric approach and strong attention to detail • You are a true team player who thrives in dynamic, cross-functional environment

🏖️ Benefits

• Friendly and informal atmosphere, family-owned company, flat hierarchies, short communication channels, and helpful colleagues • You are an integral part of our business success and make an important contribution to the future of nutrition • You can fully unleash your potential and have the opportunity to take on responsibilities • We maintain excellent partnerships with market-leading innovators, allowing you to access and work with state-of-the-art technologies • Anniversary and special payments • Employee referral bonuses • Christmas parties, events, financial benefits, and online shop discounts (e.g., IT leasing, mobile phone contracts, shopping, and travel discounts, etc.) • Onboarding event for all new colleagues, as well as several weeks of individual training • You have the opportunity to continuously develop your education further through internal and external training programs • On-site cafeteria with regional and varied cuisine and complimentary drinks • Take advantage of local sports offerings at reduced prices • Subsidized Germany ticket or JobRad • Insurance benefits such as company pension plans and accident insurance • Challenging and internationally oriented work at our headquarters in Darmstadt • Attractive location in Darmstadt: Easily accessible by train, bus, on foot, or by car (free parking)