Scaled Account Manager, EMEA

🔥 1 hour ago

🌐 Estonia, Netherlands, +2 more countries – Remote

🇪🇪 Estonia – Remote 🇳🇱 Netherlands – Remote 🇸🇪 Sweden – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 37 days.
• No salary listed.

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DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Own a scaled portfolio primarily in the SMB and mid-market segments using Salesforce • Maintain customer context, stakeholders, priorities, risks, opportunities, renewals, and next steps • Prioritize portfolio engagement using data, focusing on high-potential and at-risk accounts • Build multi-threaded customer relationships and understand business priorities, cloud footprint, FinOps maturity, and desired outcomes • Drive retention and renewal outcomes by identifying risks and coordinating mitigation plans • Lead commercial conversations regarding pricing, commitments, contracts, and approvals • Identify, qualify, and manage expansion pipeline across workloads, migrations, cost optimization, managed commitments, products, and services • Maintain accurate opportunity stages and forecasts • Partner with Sales, Customer Success Managers, Forward Deployed Engineers, DoiT specialists, and cloud-provider teams • Run customer cadences including account and FinOps reviews, product demonstrations, commitment planning, security and AI discussions, onboarding, and escalation reviews • Coordinate escalations and drive accountability through resolution • Use customer data, dashboards, CRM workflows, AI, and automation tools to improve coverage • Share customer feedback, product requests, and market insights with Product, Engineering, Marketing, and Sales • Maintain account reviews and plans, tracking outcomes, engagement, spend trends, risks, renewal timing, and growth plans

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role • 3+ years of experience in a technology company • Strong verbal/written communication skills in English • Strong technical skills enabling productive engagement with technical teams • Ability to build influential relationships • Strong operational and administration skills • Analytical and detail-oriented • Ability to move between big-picture and detailed perspectives • Desire to grow within the organization and broaden skill sets • Experience with AWS, GCP, or other major public clouds is a bonus • Experience with FinOps, cloud cost optimization, cloud operations, Kubernetes, AI, data platforms, or related cloud technologies is a bonus • Cloud certifications such as AWS Cloud Practitioner or Google Cloud Digital Leader are a bonus • Spanish, French, German, and Italian are preferred

🏖️ Benefits

• Remote work and flexible scheduling • Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Inclusive and equitable workplace • Opportunity to level up skills professionally and personally

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