Senior Cloud Architect, Field Engineering – GenAI Focus

🕒 May 24

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Deliver high-impact AI engagements • Lead hands-on delivery for GenAI implementation engagements, funded implementation projects, technical proof-of-value engagements, and other customer-facing AI initiatives. • Translate customer goals into practical architectures, implementation plans, and measurable technical outcomes. • Build, configure, and validate AWS-native AI and data solutions, with emphasis on production-ready architectures and services. • Own technical execution from discovery through delivery, including design reviews, workshops, implementation support, and executive-ready readouts. • Step into complex customer situations where technical depth, speed, and credibility are required. • Drive outcomes across the four FE growth pillars • Support product adoption by helping customers implement and integrate DoiT products as part of AI engagements and broader cloud initiatives. • Contribute to new logo acquisition by using technical consulting, implementation engagements, and proof-of-value work to help open and progress new opportunities. • Expand the install base by helping existing customers adopt advanced features, launch new workloads, and move to higher-value product and service motions. • Strengthen partner leadership by collaborating with AWS partner teams, supporting funded programs, and helping DoiT show up as a strategic technical partner in AI-related motions. • Turn field work into repeatable plays • Identify patterns, reusable assets, and “gravel road” solutions that should become standard delivery approaches, playbooks, or product feedback. • Help move successful one-off customer work into repeatable solution packages, templates, and standardized offerings for the broader team. • Contribute to standardization of engagement sizing, delivery approach, and technical assets to improve team efficiency over time. • Work cross-functionally to close and deliver • Partner closely with Solution Engineers, Account Managers, Customer Success Managers, Engagement Managers, and partner teams to scope and execute the right work at the right time. • Provide technical leadership during discovery, planning, handoff, and delivery. • Help ensure customer engagements are well-scoped, well-documented, and tied to clear success criteria. • Operate with discipline • Maintain clear visibility into active work, risks, dependencies, and next steps. • Use the team’s operating systems and workflows to keep customer engagement data current and measurable. • Contribute to adoption playbooks, funding workflows, Jira hygiene, and the management cadence needed to scale the Field Engineering model.

🎯 Requirements

• Experience in customer-facing cloud architecture, technical consulting, solutions delivery, or field engineering. • Hands-on experience with AWS in real customer environments. • Working knowledge of modern AI and GenAI architectures on AWS — particularly Amazon Bedrock (Knowledge Bases, model evaluation, guardrails), retrieval-augmented generation (RAG) patterns with vector databases, and agentic AI design patterns. Familiarity with AWS CDK or similar infrastructure-as-code for deploying AI workloads. • Ability to move between technical depth and customer-facing communication with ease. • Experience leading workshops, discovery sessions, implementation activities, or technical POVs. • Strong judgment in ambiguous environments; able to simplify, prioritize, and move work forward without heavy process overhead. • Comfortable working across sales, delivery, customer success, product, and partner stakeholders. • Natural ownership mentality: escalate early, resolve fast, and own the outcome.

🏖️ Benefits

• Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program