Legal Case Manager - Personal Injury

🕒 July 18, 2025

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Donovan Digital Solutions

WebsiteLinkedInAll Job Openings

1 - 10 employees

We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!

📋 Description

• Manage the well-being of assigned clients and guide them through all the details and processes related to their cases. • Responsible for providing invaluable support to attorneys and their staff by overseeing case files, managing caseload requirements, and providing oversight of case billings, budgets, and timelines. • Must be able to communicate effectively and use available resources to promote health, quality, and cost-effective outcomes. • Open new client files by entering them into the case management app/software. • Communicate with clients to ensure timely and effective information sharing regarding upcoming appointments, deadlines, and other aspects of their cases. • When necessary, arrange transportation to get clients to and from medical treatments. • Must be empathetic and compassionate to relate to the injured person and understand all the difficulties they are experiencing. • Direct clients to your law firm counterparts to allow clients to follow up with legal claims status and communicate with insurance companies, medical providers, and the legal team. • Organization skills allowing for accurate follow-up and keeping clients to the prescribed schedule of appointments and treatments necessary for each case. • Manage medical requests and treatment plans. • General knowledge of policies with the ability to obtain policy limits. • Gather and confirm receipt of all required documents, forms, and authorizations. • Follow case direction requests of Client Case Manager Auditors and Law Firms. • Communicate with Client Case Manager Auditors on important issues and correct deficiencies identified during audits and file reviews. • Order medical records and other required records to process claims. • Obtain photographs of injuries and scenes, if applicable. • Track and create reports. • FOIA all necessary documents, videos, and other materials. • Adhere to all app/software written policies and procedures. • Meet and exceed Key Performance Indicators (KPIs). • Collaborate and cooperate with other staff members as requested. • Demonstrate a willingness to take on new tasks with a good attitude. • Attends company-wide meetings as scheduled.

🎯 Requirements

• BS/BA in Business is preferred, and/ or equivalent experience can be substituted on a year-per-year basis. • High School Diploma required. • Paralegal certificate desired. • At least two years of legal case management experience preferred. • Insurance industry experience preferred. • Proficient with Microsoft Office Suite or related software and email. • Strong typing skills. • Must communicate (orally and written) effectively in English; Bilingual is a requirement. • English level C1 or above.

🏖️ Benefits

• FULL TRAINING IS PROVIDED AND PAID. • THIS POSITION IS REMOTE OR HYBRID. • THIS IS A INDEPENDENT CONTRACTOR POSITION.