Donovan Digital Solutions
We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!
2 - 10 employees
Legal Case Manager, Personal Injury
Job not on LinkedIn
July 17
🇵🇪 Peru – Remote
đź’µ $5 - $6 / hour
⏳ Contract/Temporary
🟡 Mid-level
đźź Senior
🧑‍💼 Attorney
Donovan Digital Solutions
We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!
2 - 10 employees
đź“‹ Description
• Open new client files by entering them into the case management app/software • Communicate with clients to ensure timely and effective information sharing regarding upcoming appointments, deadlines, and other aspects of their cases • When necessary, arrange transportation to get clients to and from medical treatments • Must be empathetic and compassionate to relate to the injured person and understand all the difficulties they are experiencing • Direct clients to law firm counterparts to allow clients to follow up with legal claims status and communicate with insurance companies, medical providers, and the legal team • Organization skills allowing for accurate follow-up and keeping clients to the prescribed schedule of appointments and treatments necessary for each case • Manage medical requests and treatment plans • General knowledge of policies with the ability to obtain policy limits • Gather and confirm receipt of all required documents, forms, and authorizations • Follow case direction requests of Client Case Manager Auditors and Law Firms • Communicate with Client Case Manager Auditors on important issues and correct deficiencies identified during audits and file reviews • Order medical records and other required records to process claims • Obtain photographs of injuries and scenes, if applicable • Track and create reports • FOIA all necessary documents, videos, and other materials • Adhere to all app/software written policies and procedures • Meet and exceed Key Performance Indicators (KPIs) • Collaborate and cooperate with other staff members as requested • Demonstrate a willingness to take on new tasks with a good attitude • Attends company-wide meetings as scheduled
🎯 Requirements
• High School Diploma required • Paralegal certificate desired • At least two years of legal case management experience preferred • Insurance industry experience preferred • Deep knowledge and experience in navigating healthcare and legal processes involved in personal injury • Knowledge of medical records and HIPAA practices • Strong written and verbal communication skills; excellent interpersonal and customer service; bilingual requirement • English level C1 or above • Proficient with Microsoft Office Suite; strong typing skills • Independent thinker; ability to follow instructions; team-oriented • Experience with case management software or apps • Ability to work with clients, attorneys, and insurance providers
🏖️ Benefits
• Full training provided and paid • Remote or hybrid work arrangement • Independent contractor position; you must provide your own equipment
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