Receptionist

Job not on LinkedIn

🕒 August 7

🇳🇮 Nicaragua – Remote

💵 $7 - $9 / hour

⏰ Full Time

🟢 Junior

✨ Receptionist

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Donovan Digital Solutions

WebsiteLinkedInAll Job Openings

1 - 10 employees

📣 Marketing

Marketing

Donovan Digital Solutions is an advertising agency that blends traditional advertising with digital marketing and design to develop innovative campaigns tailored to the modern marketplace. The company specializes in digital marketing, inbound marketing, lead generation, strategic business development, marketing automation, and marketing analytics. With a focus on storytelling and problem-solving, Donovan Digital Solutions aims to bring ideas to life while offering a personalized approach to their clients.

📋 Description

• Answer and direct high-volume inbound calls in English and Spanish • Greet and assist clients, prospective clients, and visitors virtually or in person as applicable • Respond to emails, voicemails, and messages and route them appropriately • Take accurate messages and deliver them to attorneys, paralegals, or case managers • Handle client inquiries empathetically and provide general firm information without legal advice • Make outbound calls to clients, medical providers, insurance companies, and other parties • Schedule, confirm, and reschedule appointments, consultations, depositions, and meetings • Maintain and update attorney and team calendars • Send appointment reminders and follow up on no-shows or cancellations • Coordinate conference calls and virtual meetings • Perform data entry into the case management system • Prepare, send, and track routine correspondence and documents • Organize and maintain digital client files and records • Process incoming and outgoing mail, faxes, and documents • Support attorneys, paralegals, and case managers with administrative tasks • Print, scan, copy, and file documents • Follow up with clients on outstanding documents, signatures, or information requests • Escalate client concerns or urgent matters to the appropriate team member • Manage simultaneous phone calls, scheduling, data entry, and correspondence • Prioritize tasks in a fast-paced, high-volume environment • Maintain organized systems for tracking tasks, messages, and follow-ups

🎯 Requirements

• Fully bilingual in English and Spanish — written and verbal (required, non-negotiable) • Minimum 1–2 years of experience in a receptionist, administrative, or front desk role • Exceptional multitasking ability — comfortable managing phones, scheduling, and data entry simultaneously • Strong organizational skills with meticulous attention to detail • Excellent verbal and written communication skills in both languages • Professional, friendly, and composed demeanor, especially when handling difficult or emotional callers • Proficiency with Microsoft Office / Google Suite and video conferencing tools (Zoom, Google Meet, etc.) • Reliable internet connection and a quiet, distraction-free remote workspace • Self-motivated and able to manage time effectively without close supervision • Experience working in a personal injury or general law firm preferred • Familiarity with legal terminology, case management software, and legal office procedures preferred • Experience with e-signature platforms such as DocuSign or Adobe Sign preferred • Experience handling high call volumes in a customer-facing or client services role preferred • Comfortable working across multiple time zones if required

🏖️ Benefits

• Fully remote, full-time position with a consistent schedule • Competitive compensation based on experience • Welcoming, team-oriented work environment with clear expectations • Opportunity to grow into expanded administrative or legal support roles