Legal Operations Lead, Contract Systems

🕒 May 20

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Logo of DoorDash

DoorDash

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Marketing • Transport

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Support and own defined workstreams within AI-enabled contracting tool implementation, including requirements documentation, testing coordination, rollout support, adoption tracking, and continuous improvement. • Support ongoing administration and optimization of DoorDash’s contract lifecycle management environment. • Partner with vendor technical teams, DoorDash Engineers, Data Systems, GTM, Sales Ops, Deal Desk, and Legal stakeholders to document integration requirements. • Administer global contract template governance processes. • Translate legal and business requirements into clear workflow requirements, metadata structures, field mappings, implementation plans, test scenarios, and reporting-ready processes. • Coordinate UAT, smoke testing, go-live readiness, post-launch issue tracking, training materials, status updates, and stakeholder communications for tooling, workflow, and template changes. • Build implementation plans, training materials, and stakeholder communications for legal technology and contract operations initiatives.

🎯 Requirements

• 4+ years of experience in legal operations, contract operations, legal technology, technical program management, or systems implementation. • Hands-on experience supporting CLM, workflow, intake, repository, or business systems administration. • Comfortable translating legal and business requirements into technical workflows, metadata structures, and implementation plans. • Strong project and change management skills. • Comfortable partnering with vendor technical teams, engineers, and data stakeholders on integrations, testing, and rollout planning. • Experience working across enterprise systems such as Ironclad, Salesforce, Databricks, Snowflake, or similar platforms.

🏖️ Benefits

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program

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