
51 - 200 employees
🏠 Real Estate
💳 Fintech
💰 $21.5M Series B on 2023-01
Real Estate • Fintech
Doorstead is a real estate company founded by a team from Uber and Y Combinator, focusing on disrupting the property management industry through technology and artificial intelligence. The company offers a unique service known as "iRenting," which guarantees landlords rental income regardless of occupancy, thereby providing a safer investment avenue. Utilizing big data and operations technology, Doorstead aims to innovate within the $50B+ property management sector.
🔥 2 minutes ago
🇦🇷 Argentina – Remote
💵 $6 - $8 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Maintenance Coordinator
👻 Ghost score 0%
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
🏠 Real Estate
💳 Fintech
💰 $21.5M Series B on 2023-01
Real Estate • Fintech
Doorstead is a real estate company founded by a team from Uber and Y Combinator, focusing on disrupting the property management industry through technology and artificial intelligence. The company offers a unique service known as "iRenting," which guarantees landlords rental income regardless of occupancy, thereby providing a safer investment avenue. Utilizing big data and operations technology, Doorstead aims to innovate within the $50B+ property management sector.
• Own assigned work orders from intake to close-out, following established workflows and documentation standards • Meet CSAT targets and SLA commitments across all tenant and owner communications • Manage and reduce a backlog of escalated maintenance issues through daily prioritization • Schedule and coordinate service appointments between tenants and vendors • Conduct consistent follow-ups to ensure repairs are completed to a high standard • Maintain accurate, timely records in systems for every request and communication • Collaborate across teams to resolve escalations • Deliver a world-class servicing experience for tenants and owners across maintenance requests, including intake, triage, approval, scheduling, completion, and quality verification
• Prior experience as a virtual assistant or remote worker • Experience delivering excellent customer service in challenging or ambiguous situations • Strong written and verbal English communication skills • Process-oriented, with strong attention to detail and documentation • Decisive and proactive, comfortable making sound decisions and moving work forward • Empathetic, adaptable, and able to multitask across competing priorities • Reliable internet connection • Flexible schedule • Experience with property management, maintenance coordination, or work order software (nice to have) • Familiarity with SLAs, CSAT, or ticketing systems (nice to have)
• Option to work remotely from anywhere with an internet connection • Wellness Leave: eight (8) hours of bonus pay per calendar month to support time off for well-being purposes, family-related reasons, sick leave, etc. • New Parent Leave: ten (10) days of New Parent Bonus for new parent leave for contractors who become parents through adoption or childbirth
Apply Now